How not to lose customers while fully enjoying your vacation?

Wallowing by the beach while sipping your favorite drink; or maybe heading towards an unknown destination without worrying much about those sales figures. Sounds like a perfect vacation, right? Regardless of the location, vacations are really important because what is better than rewarding yourself with an exotic holiday after months of tiring work.

But if you own a business or manage a big team, the idea of a vacation might often look far-fetched. Going on a vacation, especially a long one and leaving your business unattended might give you sleepless nights.

But who doesn’t want a vacation once in a while?

You need personal time and space but also have to make sure that you don’t lose your customers. The dilemma is distressing. Why not club both these things together? Have a vacation but also do not lose any customers. 

You must be wondering, how is it possible to have a good time when you have to constantly work and look after your customers. Do not ponder anymore, you are about to find out how you can attend to customers on a long vacation simultaneously having an incredible time. 

Vacation should not turn into loss-cation

If you want to keep your business running even from vacation then you will need to have a solid plan. Most businesses have good and bad times of the year according to their products. Your business must have some slow times too. 

That is exactly the time you can utilize for your vacation. Analyze the patterns and days on which your business is running at a pace and on days when it’s running slow. Choose the right time for your vacation as per your business. 

Planning vacation during the right days will go a long way. You will not only be able to handle your business well but also enjoy every bit of your vacation. 

Time is money and prioritizing helps in minting

Being a business owner who has to constantly attend to customers all the time you need to make lists and do robust planning. Make a list of the tasks you need to do before a vacation and on your vacation. Later, prioritize your work and dedicate time as per the tasks. Similarly, for your vacation also plan what you want to do and prioritize. Time management will also help you to keep your business running from a vacation. 

Time management and prioritizing go hand in hand. For example, if you have to go sightseeing on your vacation but also have to attend to a very important customer, then you will have to prioritize what is more important. Later, you will need to manage your time so you can carry on with the less important task. If you prioritize your customer then make sure that you end your call with them in time so you do not miss out on sightseeing. And if the conversation with your customer can wait for a while then you must make sure that you take out time later and make your customer feel important. It is the interplay of prioritizing and time management that will help you have an incredible vacation while also running your business like a pro.

Use of the right technology

Even though the above-given points are important they still won’t be enough if you do not utilize the right technology for your business. Every business needs a robust call management system for handling its customers and serving them better. 

A good call management software will facilitate you on your vacation as well. If you get a virtual number or a toll-free number for your business then you would be able to take customer calls anywhere anytime. You wouldn’t have to carry different devices for customer calls. You can handle them all on your phone itself as calls on virtual numbers can be directed on any device. 

In fact, you can also map a customized IVR menu on your business number to automatically respond to incoming customer calls while enjoying your off time. Such IVR can respond to your customers without your intervention and also give them an option to leave a voice message so that you can follow-up as per your convenience while still maintaining 100% response rate. 

Be a smart worker and see your business flourish while sipping drinks at your favorite places. 

So what are you waiting for now? Go pack your bags, it's time for a long vacation with a peace of mind!

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